Australia Robotic Process Automation Market Size and Share - Growth Analysis Report and Forecast Trends (2026-2035)

Market Overview

The Australia robotic process automation market is moving from stand-alone bots towards governed, AI-enabled automation. Banks, health services, mining producers and government agencies still use bots to clear back-office queues, yet buyers now want measurable returns, audit trails and human oversight before they extend deployments.

Three forces are shaping the market: federal policy, with a National AI Plan and a public service plan covering more than 220,000 employees; steady business uptake, with about 35% of large businesses using AI; and vendor consolidation around agentic platforms that combine bots, process mapping and case management.

In July 2025 Gold Coast Health reported more than 40,000 administrative hours returned to patient care each year through UiPath. In December 2025 the federal government released its National AI Plan, and in August 2026 the Fair Work Commission chose Workato to move from procurement to production within weeks.

Key Market Trends and Insights

• Business adoption is rising: The Australian Bureau of Statistics reported in June 2026 that about 12% of Australian businesses use AI, creating a wide base for further workflow automation.
• Large firms lead uptake: The same June 2026 release found about 35% of large businesses and 22% of medium businesses using AI, against about 11% of small and micro businesses.
• Health automation proves returns: Gold Coast Health, a Queensland public provider, reported in 2025 that UiPath automation returns more than 40,000 administrative hours a year across over 20 processes.
• Government scale is large: The APS AI Plan covers more than 220,000 public servants, and agencies had until 31 July 2026 to appoint a Chief AI Officer.

Australia Robotic Process Automation Market Size and Forecast

The market is shifting from desktop bots that copy data between screens to orchestrated platforms in which software robots, AI agents and people share one governed workflow. Software platforms lead in value, while implementation and managed services grow as buyers seek help with governance and integration. Agentic and AI-enabled automation advances fastest, and process mining and discovery tools gain share as organisations map work before automating it. Banking and insurance remain the largest users, whereas government and public sector programs expand quickest on national policy support. New South Wales remains the largest region, and Queensland grows quickest on health and resources demand. Vendor acquisitions, governance launches and public sector procurement point to a durable change in how automation is bought rather than a short-term spending surge.

Key Takeaways: Australia Robotic Process Automation Market

Policy and Workforce Pressure Anchor Demand

Revenue is on course to rise almost 3.8 times, from AUD 483.71 million in 2025 to AUD 1,824.93 million in 2035 at a 14.2% CAGR. A federal National AI Plan, public service training for more than 220,000 employees and constrained agency headcount keep automation on every budget agenda.

Agentic and Discovery Tools Lead Growth

Software platforms hold the largest share, but Agentic and AI-Enabled Automation grows at an estimated 21.3% CAGR and Process Mining and Discovery Tools at an estimated 17.6% CAGR through 2035. UiPath launched a work-mapping product in September 2026, and SS&C Blue Prism introduced WorkHQ for governed agents in May 2026.

Public Sector Shows Weeks-Not-Years Delivery

Agencies and health services now publish concrete results from automation, which lowers the perceived risk for peers and speeds procurement across federal, state and local programs.

• Fair Work Commission cut case report preparation from at least an hour to about two minutes in August 2026
• Gold Coast Health handles more than 180,000 referrals a year with automated processing
• A Queensland insurance scheme cut a key invoice process from five days to under one day

Australia Robotic Process Automation Market Report Summary

Key Insight

Demand is shifting from simple bots towards governed, AI-enabled workflows as agencies and large firms scale automation. New South Wales leads, and Queensland grows fastest.

Key Trends in the Australia Robotic Process Automation Market

The Australia robotic process automation market is being reshaped by vendor consolidation around agentic platforms, process mapping, public sector procurement and rising business use of artificial intelligence.

October 2026 - Automation Anywhere Agrees to Acquire Boost.ai

• Automation Anywhere announced on 7 October 2026 that it will acquire Boost.ai to connect conversational AI directly to enterprise work.
• The move follows its September 2026 launch of an agentic procure-to-pay solution for finance teams.
• Buyers gain bots and conversational agents on one platform, which may shorten deployment cycles at banks and service desks.

September 2026 - UiPath Launches Cartographer and Adds Governance Controls

• Trade press reported on 24 September 2026 that UiPath launched Cartographer to map enterprise work and added governance and data controls.
• The same week it added AI agents for enterprise testing, extending its platform beyond bots.
• Work mapping before automation supports the growth of process mining and discovery tools in Australian programs.

August 2026 - Fair Work Commission Moves From Procurement to Production With Workato

• Trade press reported on 20 August 2026 that the commission built its first AI agent within a week of onboarding.
• Case reports that took at least an hour now take about two minutes, and conditional access setup fell from 30 minutes to 5.
• The speed shows how public bodies can adopt agentic automation without long development cycles.

June 2026 - Bureau of Statistics Reports Rising Business Use of AI

• The Australian Bureau of Statistics said on 25 June 2026 that about 12% of businesses use AI in the workplace.
• Information, media and telecommunications led at 38%, while professional services and financial services each reached 24%.
• Financial and insurance services grew 24 times from a low base, which supports bank and insurer automation budgets.

Key Insight

Agentic platforms, process mapping and governance controls are the main structural forces, while weak data readiness and unclear returns remain the main risk to scaling.

Recent Market Developments in the Australia Robotic Process Automation Market

Recent developments, presented from the most recent, show partner-led delivery on Appian, governed agents from SS&C Blue Prism, national AI policy and health sector results.

September 2026 - Appian Names Australian Partner Award Winners for Process Automation

• Appian announced its Asia Pacific and Japan partner awards on 3 September 2026, covering Australian projects.
• Roboyo applied Appian AI with OCR to invoice processing for the National Injury Insurance Scheme Queensland, cutting a key process from five days to under one day.
• A partner-built application for Long Service Corporation in New South Wales supports more than 220,000 community services workers.

May 2026 - SS&C Blue Prism Launches WorkHQ for Governed AI Agents

• Trade press reported on 4 May 2026 that SS&C Blue Prism launched WorkHQ for governed AI agents.
• The launch responds to regulated firms asking for audit trails and human oversight as agents enter live operations.
• Banks and insurers that already run digital workers gain a route to extend them under existing controls.

December 2025 - Federal Government Releases the National AI Plan

• The federal government released its National AI Plan on 2 December 2025, including a secure GovAI platform for the public service.
• It committed AUD 29.9 million to an AI Safety Institute to be established in 2026.
• Clear policy direction reduces uncertainty for agencies weighing automation and AI projects.

July 2025 - Gold Coast Health Reports UiPath Automation Results

• Trade press reported on 7 July 2025 that Gold Coast Health uses UiPath to streamline patient referrals and reduce administrative work.
• The provider says automation returns more than 40,000 hours a year to patient care across over 20 processes.
• Automated referral entry supports more than 180,000 referrals a year, a model other health services may copy.

Key Insight

Partner-led delivery, governed agent launches, national AI policy and measurable health sector results show vendors and buyers aligning on controlled, outcome-based automation through the forecast period.

Australia Robotic Process Automation Industry Segmentation

The Expert Market Research’s report on the Australia Robotic Process Automation Market offers a detailed analysis of the market based on the following segments.

Market Breakup by Component

• Software Platforms
• Process Mining and Discovery Tools
• Implementation and Consulting Services
• Managed and Support Services
• Others

Software Platforms lead on value, in our estimate, because orchestration, bot licences and AI agents are bought first, as with UiPath's governance controls of September 2026. Process Mining and Discovery Tools grow fastest at an estimated 17.6% CAGR through 2035, supported by Cartographer, launched in September 2026 to map enterprise work. Implementation and Consulting Services expand as partners deliver projects such as the Appian invoice program for a Queensland insurance scheme reported in September 2026. Managed and Support Services grow steadily as Infosys, which signed a seven-year collaboration with Bendigo Bank in July 2026, and similar providers run automation estates for clients.

Market Breakup by Automation Type

• Unattended Automation
• Attended Automation
• Hybrid Automation
• Agentic and AI-Enabled Automation
• Others

Unattended Automation leads, in our estimate, because back-office queues such as the more than 180,000 referrals a year at Gold Coast Health run around the clock without staff. Attended Automation supports contact centre and service desk teams, helped by Automation Anywhere's May 2026 pre-built solutions for IT and finance. Hybrid Automation links bots with people through case tools, as Pega showed at its Melbourne event in September 2025. Agentic and AI-Enabled Automation grows fastest at an estimated 21.3% CAGR through 2035, as shown by the Fair Work Commission's AI agents in August 2026.

Market Breakup by End-Use Industry

• Banking, Financial Services and Insurance
• Government and Public Sector
• Healthcare
• Energy, Mining and Utilities
• Retail, Telecom and Others
• Others

Banking, Financial Services and Insurance leads, in our estimate, with AI use in financial and insurance services up 24 times according to the Australian Bureau of Statistics in June 2026. Government and Public Sector grows fastest at an estimated 16.4% CAGR through 2035, backed by the December 2025 National AI Plan and the Fair Work Commission's August 2026 results. Healthcare grows steadily on results such as Gold Coast Health's 40,000 hours saved. Energy, Mining and Utilities grows as Woodside used UiPath to reduce manual sorting of procurement communications from more than 14 channels, reported in November 2025. Retail, Telecom and Others cover the remaining demand.

Market Breakup by Region

• New South Wales
• Victoria
• Queensland
• Western Australia
• Others (Rest of Australia)

New South Wales dominates, in our estimate, as Sydney hosts bank head offices, state agencies and the ServiceNow World Forum held at ICC Sydney in July 2026, and it grows at an estimated 13.6% CAGR through 2035 from a large base. Queensland is the fastest-growing region at an estimated 15.4%, on health and insurance programs such as Gold Coast Health. Victoria grows at 14.0%, with Melbourne hosting the Pega event of September 2025. Western Australia grows at 14.8% on resources demand, and Rest of Australia, which includes Canberra's federal agencies, at 14.5%.

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If you choose to purchase the full report at a later stage, the amount already paid will be adjusted, and you will only need to pay the remaining balance.

Competitive Landscape in the Australia Robotic Process Automation Market

Competition combines specialist automation vendors, enterprise platform providers and services partners that implement and run bots for banks, agencies and health services. Entry barriers include platform breadth, governance features, local partner networks, security approvals and proven references in regulated sectors.

UiPath

UiPath, headquartered in New York, sells the UiPath platform, including robots, Maestro orchestration, Peak decisioning and document tools. Its Australian references include Gold Coast Health, where automation returns more than 40,000 hours a year, and Woodside Energy. In September 2026 it launched Cartographer to map enterprise work and added governance and data controls, while its December 2025 ANZ commentary stressed pressure for measurable returns.

Automation Anywhere

Automation Anywhere, headquartered in San Jose, California, offers an agentic process automation platform used by more than 4,000 customers in over 90 countries, according to its June 2025 release. In May 2026 it launched pre-built solutions for IT and finance departments, in September 2026 an agentic procure-to-pay solution, and in October 2026 it agreed to acquire Boost.ai to add conversational AI.

Pegasystems

Pegasystems, headquartered in Cambridge, Massachusetts, supplies the Pega platform for workflow automation, case management and customer decisioning, with Pega Blueprint for design. In June 2025 it introduced Agentic Process Fabric, and in September 2025 it held PegaInnovate in Melbourne, with speakers from Bupa, the Aged Care Quality and Safety Commission, National Australia Bank and New South Wales agencies.

SS&C Blue Prism

SS&C Blue Prism, part of SS&C Technologies of Windsor, Connecticut, sells enterprise digital workers, orchestration and AI tools, with a strong base in banking and insurance. In May 2026 it launched WorkHQ, a product for governed AI agents that responds to regulated firms asking for audit trails and human oversight, and its Australian operation continues to sponsor local automation events and customer programs.

Other players operating in the Australia robotic process automation market include Microsoft, ServiceNow, Appian, Datacom, and Infosys, alongside regional implementation partners, managed service providers, workflow software vendors and in-house automation teams supplying bots and AI agents to banks, agencies, hospitals and resources producers across Australia.

Key Insight

Competition rests on platform breadth, governance features, local partner depth and regulated-sector references rather than licence price alone, while acquisitions could reshape vendor positions.