Frequently Asked Questions

What's the difference between the Datasheet, Single User, Five User, and Corporate licences?

The Datasheet allows selected sections to be accessed by one user and not printed. The Single User license covers all sections for single user access with printing restrictions. The Five User License accepts five users and five prints with limited free customization and analyst support; the Corporate License adds unlimited users and prints, PDF and Excel delivery, customization, support, and a discount on the next update.

Can I share the report with colleagues or across multiple offices?

The access and sharing options depend on your license: Single User is for one user, and the Five User and Corporate licenses allow access for the team or organization. For unlimited access, a corporate license is the right choice.

I can't find a report on my market, can you recommend one or build a custom study?

Yes. If you can't find the right report, our sales team can point you to the closest match or help you get a customized report to your exact objective. Reach out via the contact form, and we'll respond within 24 hours.

How and when will I receive the report after payment?

Within 24 working hours of receiving full payment, you will receive an order confirmation along with delivery details and timelines, and the reports will be delivered in PDF format.

How often are reports updated, and do I get a discount on the next edition?

Reports are updated quarterly, semi-annually, or annually, depending on the title. To avail of a discount on the next edition, you will need to get the corporate license, which gives you a discount on the next update. If your requirement is tied to a specific reporting period, we can advise which edition is most current.

Do you support procurement digitisation, and how is our data kept confidential?

Yes. We bring AI and data analytics together to automate and optimize your procurement, so spend analysis becomes clearer and managing suppliers gets simpler. And your data is always safe with us, protected by secure systems and our confidentiality agreements, in line with the privacy laws and regulations of the regions where we operate.

How does competitor benchmarking work for a business operating in the Australian market?

We develop practical, market-specific solutions that help clients improve their competitive edge. Comparing the procurement performance, such as supplier requirements, lead times, and total landed cost, against those of similar enterprises in the region.

Do your cost models reflect Australian input costs, labour, energy, and freight?

Yes, we design the expense models with local price trends and cost drivers in mind, with final outputs that offer genuine cost transparency rather than a generic global cost figure.

Which procurement categories do you cover, direct and indirect?

We cover both direct categories (raw materials, components) and indirect spend (IT, logistics, services) across a wide range of industries, with category-specific demand, price, and supply-market intelligence tailored to your sourcing question.

Where does your procurement intelligence come from?

Covering both primary research (supplier and expert consultations) with secondary research (Trade journals, research databases, and industry bodies), along with our custom research, verifying every piece of information to improve reliability before presenting to you.

Do your healthcare reports account for TGA and PBS regulatory dynamics?

Yes, the healthcare reports include local research analysis, the regulatory dynamics relevant to the Australian market, with the emerging trends and topics. Each of our steps is designed to ensure that the information we present is based on Australian conditions rather than global assumptions.

Can you analyse the Australian clinical trial landscape for medical device companies?

Yes. Our analysis includes the design of trials, success rates, who is included, and the approval process in the Australian region. This helps in better results, shorter launch time, and compliance with local regulatory considerations for devices.

What Australian data sources do you use for healthcare market sizing?

We bring together trusted local sources, such as government and regulatory datasets, with industry and compliance data and custom research. This helps with market sizing and forecasts for authorized and Australia-centric information, compared with global data.

How do your services support Australian healthcare IT and digital health providers?

We help healthcare services conduct competitor analysis and financial reviews to compare performance, identify investment opportunities, and run more smoothly. This is increasingly relevant as telehealth, My Health Record, and digital health adoption continue to evolve locally.

Can patent analysis help protect a diagnostic or research innovation developed in Australia?

The patent analysis helps you work through the IP space, identify opportunities, and secure in-house methods. For Australian innovators, this helps protect innovation and strengthen market position in domestic and export markets.

Can you produce a custom study focused only on the Australian market?

Yes, in addition to our published reports, we also make custom research projects according to your goals, a particular topic, or a specific question. Submit your queries via “Request Customization” or reach out to us through the contact form.

We're an overseas company entering Australia, can you help with market entry and GTM strategy?

Yes, we can help your business enter the Australian market with our core consulting services, including market entry and mapping, competitive positioning, and a review of local regulations and market demand. The output presents an analytical entry plan that reduces risk and increases opportunities.

How long does a custom consulting project take, and how is it priced?

The timeline and costing of a custom project depend on the scope, data requirements, and complexity. Once we understand the objectives of your project, we propose a tailored deal rather than a fixed price. For more information, contact our team, and we will respond within 24 working hours.

Do you conduct primary consumer research within Australia?

Yes, our team oversees every research and market evaluation in depth, using both primary and secondary sources. This helps design the report around your specific query rather than relying on existing syndicated data.

Do you provide epidemiology and prevalence-based forecasting?

Yes. We can forecast patient populations and demand using prevalence and incidence assumptions for a given condition, which underpins market sizing and the potential customer base for a product or therapy.

Which data sources and tools do you use for Australian analysis?

Our data sources are based on authoritative local sources, such as government and regulatory datasets, as well as custom research. For analysis, we use Python, R, SQL, Excel, Tableau, and Power BI to meet your data and reporting needs.

Can you combine our internal company data with external market data?

Yes. We integrate your first-party data with external market and industry datasets, for example, benchmarking your performance against the broader Australian market. All data is handled under confidentiality terms, giving you context-rich insight a generic report can't provide.

Do you offer an ongoing dashboard rather than a one-off report?

Yes. Our MI 360 subscription dashboard provides comprehensive market intelligence, featuring real-time data, in-depth analysis, and actionable insights across industries, with customisable options to suit your research needs.

How do you ensure the accuracy and reliability of your analysis?

We validate, test, and document all our data, then have experts review it to confirm accuracy. For Australian datasets, we add a local check to give you findings you can act on with confidence.

How do you handle missing data or outliers in a dataset?

We handle missing data by filling gaps, removing incomplete entries, or using methods built for the job. We spot outliers using statistical checks and visual tools, then have experts confirm whether each is an error or a real signal, ensuring the results are reliable.